- What professional services firms do you work with?
- Primarily professional services firms and small-to-medium sized enterprises — including regulated businesses that handle sensitive client data, manage complex workflows, and run on multiple software systems. If that describes your firm, we are likely a good fit.
- How do you handle data security and client confidentiality?
- This is central to everything we build. We configure AI tools to use firm data only within the scope of the task, do not use client data to train external models, and build governance policies so your team knows exactly what data goes where. We are happy to work within your existing data security framework or help you build one.
- Do AI agents work with our existing practice management software?
- In most cases, yes. We build API integrations for the main platforms used in UK professional services — including Clio, LEAP, Xero, CCH, Iris, Intelligent Office, Salesforce and others. We assess compatibility at the start of every engagement.
- How long does an AI agent project take?
- A scoped single-agent project typically runs four to eight weeks from kick-off to handover. API integration projects vary by complexity. We always start with a free discovery conversation to scope the work before committing to a timeline.
- What does this cost?
- Discovery is free. Scoped agent and integration projects are priced on complexity — typically ranging from a few thousand pounds for a focused automation to more for multi-system integrations. We provide a fixed-price proposal after discovery so there are no surprises.
- Do we need a technical person in-house to work with you?
- No. We work directly with practice managers, partners and fee earners. We design everything to be operated by non-technical staff and leave you with clear documentation and training.
- Is the intranet hosted by you or do we manage it ourselves?
- We offer both. We can host and manage the intranet on your behalf (fully managed), or deploy it into your own cloud environment if you prefer to retain control. We cover the options and trade-offs in the discovery session.